"I am passionate about formulating authentic Asian wellness experiences and transforming wellness concepts into successful businesses with highly engaging teams."
Tomoka Nguyen is a published author, founder and regionally recognised spa & wellness consultant. Tomoka embarked on her spa & wellness career in 1997 in Bali, Indonesia and advanced to become Regional Operations Manager for Mandara Spa. Since then, she has travelled across the region to manage some of the most prestigious wellness establishments in Asia like ESPA International, The Peninsula Hotels and GHM (General Hotel Management). Recently, Tomoka headed the 12,000 s.q.m ESPA at Resorts World Sentosa – the brand’s global flagship operation and the largest wellness centre in Asia. Within her 4 years tenure at Resorts World Sentosa, ESPA received accolades from multiple international awards and the business profitability increased by five folds.
Her cultural roots and in-depth understanding of Asian therapies and wellness traditions have led her to curate some of the most sought-after spa and wellness concepts, signature spa journeys and exquisite spa product lines for her clients.
Originally from Japan, a certified Aromatherapist and natural skincare product formulator, Tomoka is fluent in Japanese, English, Bahasa Indonesia and speaks basic Thai.
What our clients are saying...
Tomoka came onboard when the unit has just launched with many unknowns and some uncertainties, both commercially and operationally. Tomoka painstakingly, working through day and night to refine the plans and executed them to perfection. Improvements and enhancements were made to its infrastructures, facilities and equipment too. In a short period of few months, she worked with everyone in the organization and delivered the projected topline and desired margin for the unit. Tomoka set-up and maintained a system which every team members in the Spa, from the receptionists to the therapists can work together harmoniously to delight every guests and retain them for repeat visits. Tomoka is a true caring individual who cares for her team members, the guests and the organization or business. She is a highly qualified professional and one that command high regards wherever she goes.
In conclusion, as I always said to everyone when I describe Tomoka-san.. “She is sent by God to help me succeed”!
– Chow Keng Hai, former Senior Vice President of Hotels and F&B at Resorts World Sentosa
“Tomoka was dedicated, always focused and incredibly professional. She constantly challenged herself, when it came to driving business levels, ensuring that the team grew their repertoire from a qualitative perspective, and she constantly set out to ensure that our guest satisfaction levels stayed strong.
Tomoka is an individual who works with her head and not with her ego, she is very perceptive and constantly strives to build and grow her knowledge of people and their well-being. She is very thorough and has excellent communication skills, always ready to listen and at the same time ready to actively engage in thoughtful brain storming.
She is committed, and a truly rare and incredibly gifted individual who has an exceptional knowledge of the world of spa and wellness. Tomoka sets out to help people, collaborate with individuals and ensure that everyone benefits and grows. She sets out to explain, teach, guide and nurture all those around her.
Tomoka is incredibly creative and fun to be around. She embodies wellness and is consistently mindful of other’s needs. I hope that we have an opportunity to connect again on a professional basis.“
– Anne-Marie Houston, former General Manager at Montage Laguna Beach, California
“Tomoka is a great promoter of the wellness lifestyle and uniquely crafts physical exercise programmes combined with beauty and spa products.”
Meet our Associates
Nam Q Nguyen
Nam is a founder and owner of a successful Vietnamese F&B concept in Singapore. Winner of the Rising Chef by the World Gourmet Summit, Nam has a wealth of experience in Michelin-starred restaurants and award-winning luxury hotels globally.
Karin G Reiter
Functional Medicine Nutritionist
Karin works internationally with private clients and large organizations such as Mckinsey, Microsoft and Amazon as well as luxury wellness destinations like Kamalaya Koh Samui, spreading the wellness vibes wherever she goes.
Spa Treatment Specialist
With over 39 years in the hospitality industry, Richard is a highly regarded spa & wellness consultant, a founding member of several regional Spa Associations, a lecturer at Stenden University Bali and a frequent speaker at various spa conferences globally.