When considering to hire a consultant for the first time, you might wonder what benefits you can expect and feel unsure about the process. Utilizing consultants effectively requires a clear purpose and proper understanding of their role.In this article, we answer common questions and explain the basic knowledge you need in an easy-to-understand Q&A format. We hope it helps you take your first step confidently.
Q1: How is a project process like?
A: Generally we take the following steps:
Hearing and Analysis
First, we thoroughly analyze the unique characteristics of the facility, its cultural and historical background, and the preferences of the target audience. In many cases, we conduct on-site inspections to directly assess the facility’s condition and potential challenges.
Planning and Proposal
Based on the analysis, we create a comprehensive proposal with deliverables, timelines, and fees.
Concept Development
Post-contract, we proceed with concept development, including:
- Market Research: Developing target strategies based on competitor analysis and market trends.
- Key Narrative Development: Creating concepts that enhance the facility’s storytelling and maximize brand value.
- Spa Menu and Program Design: Crafting unique plans to provide users with healing and immersive experiences.
- Zoning and Projections: Planning efficient spatial use and offering financial projections.
Design and Layout
We prioritize creating spaces that are not only visually appealing but also provide comfort and joy through wellness. Particular attention is paid to wet areas, focusing on maintaining appropriate humidity and temperature, hygiene, and safety, as well as designing rich sensory experiences.
Operational Support and Talent Development
Many luxury hotels and spas are challenged by stagnant revenues due to a lack of specialists with experience in spa and wellness operations. SO.WA Consultancy provides comprehensive support, including management strategies and spa therapists training, with a proven track record of success.
Q2: How are costs determined?
A: Costs depend on the project’s scale, complexity, and required tasks. After an initial consultation, we create a proposal that includes deliverables, timelines, and a clear fee structure based on our service pricing. Further details will be adjusted in consultation with the client.
Q3: What areas of support are available?
A: We offer 360° solution for spa & wellness business
Concept Development (including market analysis and projections)
Design:
- Zoning: Defining the overall layout and use of space
- Layout: Detailed placement of elements
- SD → DD → CD: Progressing from schematic to detailed design to final construction documents
- Sales & Marketing Strategies
- Therapist Training
- Opening Support
- OEM Product Development
For more details or to learn about our services, please contact us via the inquiry form on our website.
