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Your Spa & Wellness Partner

Partner with us to create an unforgettable spa and wellness experience that leaves a lasting impression on your clients and teams.

Schedule a call today

About

Our journey started in the serene landscapes of Bali over 25 years ago. Since then, we’ve grown to become a leading spa and wellness consultancy firm in Asia, elevating the standard for luxury spa and wellness establishments in the region and beyond.

More Than 25 Years of Experience in Asia

'SO' for Creation 'WA' for Harmony

We create spaces where people come together to rejuvenate mind, body, and spirit.

We Offer 360° Wellness Solutions

Our team of seasoned experts provides an integrated approach to wellness, covering every aspect from design and development to operations and management. We have Spa & Wellness Specialists, Architects, Interior Designers, and Wet Area Specialists working hand in hand to create unique and holistic spa experiences.
Our services include spa concept and design, pre-opening and post-opening services, private-label treatment development, and wet area engineering. With our holistic, integrated approach, we ensure that all aspects of your spa and wellness establishment are seamlessly in sync.

Our proven 3-step plan for wellness success

Step 1

Discover

Our first step is to understand your vision, goals, and unique selling points. We want to create a spa and wellness experience that reflects your brand’s identity, aligning with your values and target market. This involves market research and competitive analysis, as well as collaborating with your team to fully understand your expectations.

Step 2

Inspire

With our extensive knowledge and experience in the spa and wellness industry, we work with you to develop an innovative concept that will set your establishment apart. This includes creating a cohesive design aesthetic, selecting high-quality equipment and spa products, and incorporating unique treatments and experiences.

Step 3

Empower

In this final step, we bring the concept and design to life. Our team provides all necessary pre-opening and post-opening services to ensure a successful launch and continued success. We don't leave our clients after the initial launch – we provide ongoing support and guidance to continually improve and enhance your spa experience. It's our mission to empower you with the tools and resources needed for your spa to thrive.

Latest News

4th July 2024

SO.WA Consultancy Announces Press Release on Expanding Support for Japanese Companies in the Inbound Wellness Market

SO.WA Consultancy has issued a press release announcing the launch of comprehensive support services for Japanese businesses in the growing inbound wellness sector. Drawing on its extensive experience in the Asian wellness market, SO.WA aims to maximise the potential of Japan’s hospitality industry by addressing emerging challenges and seizing new opportunities. Learn more here (in Japanese)

Our Latest Project

Concept

Pre-Opening

Private Label

Oasia Resort Sentosa

Oasia Resort Sentosa, a serene 191-room wellness retreat nestled amidst the lush tropical surroundings of Sentosa Island, introduces the inaugural Oasia Spa.

For the grand opening, SO.WA provided comprehensive support, covering facility design, menus and programmes, operational structures, project management, talent acquisition, and sales & marketing strategy. Additionally, we crafted Oasia’s signature treatment and forumulated exclusive private-label body oil blends and onsen body mist.

Features

Area (sqm)

429

Facilities

Oasia Spa with 8 beds, Sauna, Finishing Studio, Wellness Lounge, 24hr Gym, Remedy Corner, Shop, Meditation Lounge, Onsen Suites

Spa

Massage, Pre/Post Natal, Body Scrub, Facial, Cryotherapy Facial, Manicure, Pedicure, Kids Spa

Read more

Testimonials

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Hans Joerg Meier

Chief Operating Officer/Partner

Legian Hotel Management

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Chow Keng Hai

Senior Vice President

Hotels and F&B at Resorts World Sentosa

Anne-Marie Houston

Anne-Marie Houston

General Manager

Montage Laguna Beach, California

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Sabrina Chen

Spa Director

Oasia Spa Sentosa, Singapore

Our Wall of Love

I have had the pleasure of working with Tomoka on various projects over the years, and without hesitation, I consider her to be a standout leader in the field of spa and wellness. Her exceptional organizational skills, acute financial acumen, and amiable leadership style make her well-liked by everyone she works with.
Through her professionalism and extensive expertise, Tomoka delivers fully customized and comprehensive solutions across all areas of spa and wellness. Her unwavering commitment and hands-on approach have inspired teams, leading to tangible benefits such as increased revenue and elevated guest satisfaction scores. Moreover, her ability to operate effectively across multiple locations, time zones, and culturally diverse teams make her an invaluable asset to any organization.

Hans Joerg Meier

Our Wall of Love

Tomoka came onboard when the unit has just launched with many unknowns and some uncertainties, both commercially and operationally. Tomoka painstakingly, working through day and night to refine the plans and executed them to perfection. Improvements and enhancements were made to its infrastructures, facilities and equipment too. In a short period of few months, she worked with everyone in the organization and delivered the projected topline and desired margin for the unit. Tomoka set-up and maintained a system which every team members in the Spa, from the receptionists to the therapists can work together harmoniously to delight every guests and retain them for repeat visits. Tomoka is a true caring individual who cares for her team members, the guests and the organization or business. She is a highly qualified professional and one that command high regards wherever she goes.
In conclusion, as I always said to everyone when I describe Tomoka-san. ‘She is sent by God to help me succeed!

Chow Keng Hai

Our Wall of Love

Tomoka was dedicated, always focused and incredibly professional. She constantly challenged herself, when it came to driving business levels, ensuring that the team grew their repertoire from a qualitative perspective, and she constantly set out to ensure that our guest satisfaction levels stayed strong.
Tomoka is an individual who works with her head and not with her ego, she is very perceptive and constantly strives to build and grow her knowledge of people and their well-being. She is very thorough and has excellent communication skills, always ready to listen and at the same time ready to actively engage in thoughtful brain storming.
She is committed, and a truly rare and incredibly gifted individual who has an exceptional knowledge of the world of spa and wellness. Tomoka sets out to help people, collaborate with individuals and ensure that everyone benefits and grows. She sets out to explain, teach, guide and nurture all those around her.
Tomoka is incredibly creative and fun to be around. She embodies wellness and is consistently mindful of other’s needs. I hope that we have an opportunity to connect again on a professional basis.

Anne-Marie Houston

Our Wall of Love

“Working with Tomoka as our spa consultant has been an absolute pleasure and a game-changer for our business. From the very beginning, Tomoka showcased a deep understanding of the spa industry and a genuine passion for creating extraordinary experiences. Her expertise and guidance were instrumental in shaping our spa concept and turning it into a reality.
Tomoka’s meticulous attention to detail and ability to think outside the box helped us craft a unique and captivating spa concept that truly sets us apart. Her insights into the latest trends, treatments, and technologies have been invaluable in creating an innovative menu that caters to our diverse clientele.
Throughout the entire process, Tomoka’s professionalism, dedication, and responsiveness were second to none. She provided us with a comprehensive roadmap, ensuring we stayed on track and met our deadlines for the spa’s grand opening. Her exceptional organizational skills and ability to coordinate with various vendors and contractors made the entire process seamless and stress-free.
We are thrilled with the results we have achieved under Tomoka’s guidance. Our spa has received rave reviews from our customers, who are captivated by the serene ambiance, innovative treatments, and exceptional service. Tomoka’s expertise and unwavering support have been instrumental in our success, and we couldn’t be more grateful for her contribution.
If you’re looking for a spa consultant who is not only knowledgeable and skilled but also genuinely invested in your success, we wholeheartedly recommend Tomoka. Her passion, expertise, and dedication will undoubtedly help you create a spa that exceeds your wildest expectations. Thank you, Tomoka, for helping us bring our spa vision to life!

Sabrina Chen

Connect with us to transform your wellness facility

the ultimate destination for pampering and self-care.

Schedule a call today